Metrin Canada Affiliate Program Terms & Conditions

 

1. Program Overview 

The Metrin Canada Affiliate Program is a direct referral affiliate program for approved affiliates who refer eligible retail customers to purchase Metrin Canada products directly from Metrin Canada. 

Approved affiliates may earn commission on eligible retail purchases made by customers they directly refer through an approved affiliate link, approved coupon code, or other tracking method recognized by Metrin Canada’s affiliate platform. 

The Metrin Canada Affiliate Program is administered through BixGrow or another affiliate platform selected by Metrin Canada. 

 
 

2. Application and Approval 

Participation in the Metrin Canada Affiliate Program is subject to application review and approval by Metrin Canada. 

Metrin Canada may approve, decline, suspend, or terminate any affiliate application or affiliate account at its discretion. 

Submitting an application does not guarantee approval. Metrin Canada may reject applications that are incomplete, unsuitable, inconsistent with the Metrin Canada brand, or otherwise not aligned with the purposes of the program. 

Affiliates must provide accurate and current registration, contact, tax, payout, and promotional information when requested. 

 
 

3. Affiliate Eligibility 

The Metrin Canada Affiliate Program is intended for approved individuals, businesses, creators, educators, professionals, customers, and relationship-based partners who wish to refer retail customers to Metrin Canada. 

Metrin Canada may decline or restrict participation by: 

  • coupon, deal, cashback, or loyalty sites; 

  • paid ad arbitrage publishers; 

  • unauthorized resellers; 

  • marketplace sellers; 

  • spam or mass-message promoters; 

  • websites or accounts containing misleading, offensive, infringing, or unlawful content; 

  • applicants whose promotional methods are inconsistent with Metrin Canada’s brand standards; 

  • applicants who participate in wholesale, distributor, legacy-role, or other non-retail purchasing programs without separate approval for affiliate participation. 

Metrin Canada may also approve certain applicants with restrictions or special written conditions. 

 
 

4. Direct One-Level Affiliate Program 

The standard Metrin Canada Affiliate Program is a direct, one-level affiliate program. 

Affiliates may earn commission only on eligible retail purchases made by customers they directly refer to Metrin Canada through an approved affiliate link, approved coupon code, or other tracking method recognized by Metrin Canada’s affiliate platform. 

Unless expressly approved in writing by Metrin Canada, affiliates do not earn recruitment bonuses, mentor commissions, override commissions, team commissions, downline commissions, or compensation from another affiliate’s activity. 

Metrin Canada may, at its sole discretion, introduce invite-only partner referral bonuses, mentor commissions, or other special affiliate arrangements in the future. Any such arrangement must be approved by Metrin Canada in writing and will be governed by the specific terms provided at the time of approval. 

 
 

5. Relationship-Based Lifetime Commission 

Metrin Canada’s affiliate program is designed to reward lasting customer relationships. 

For purposes of the Metrin Canada Affiliate Program, “Lifetime Commission” means the opportunity for an approved affiliate to earn commission on eligible repeat purchases made by an approved referred customer, provided that: 

  1. the customer remains connected to the affiliate account through Metrin Canada’s affiliate tracking system; 

  2. the customer’s purchases are eligible for commission under the program rules; 

  3. the affiliate account remains active and in good standing; 

  4. the purchase is not cancelled, refunded, charged back, fraudulent, self-referred, or otherwise ineligible; and 

  5. Metrin Canada has not excluded the applicable product, collection, promotion, order type, or transaction from commission eligibility. 

Lifetime Commission does not guarantee income, customer activity, customer retention, purchase frequency, future purchases, or future commission payments. 

Metrin Canada may review, approve, deny, adjust, reverse, or terminate commissions in accordance with these Terms. 

 
 

6. Commission Rates 

Unless otherwise stated in writing by Metrin Canada, approved affiliates may be eligible to earn: 

  • 15% commission on eligible first purchases from new retail customers they directly refer to Metrin Canada; and 

  • 7% commission on eligible repeat purchases from connected referred customers. 

Commission rates may vary by affiliate, product, collection, customer type, promotion, order type, campaign, territory, or other program rules. 

Metrin Canada may change commission rates, program rules, eligible products, excluded products, payout thresholds, or commission eligibility requirements at any time. 

Commission is not earned until the applicable referral, order, and commission are reviewed and approved by Metrin Canada. 

 
 

7. Commission Calculation 

Unless otherwise stated in writing, commissions are calculated on eligible product revenue after discounts and before taxes, shipping, duties, fees, gift cards, tips, and other excluded charges. 

Commissions may be excluded or adjusted for: 

  • taxes; 

  • shipping and handling; 

  • duties, brokerage, customs, and import fees; 

  • gift cards; 

  • store credit; 

  • returns; 

  • refunds; 

  • cancellations; 

  • chargebacks; 

  • fraudulent transactions; 

  • self-referrals; 

  • wholesale, distributor, legacy-role, or non-retail purchases; 

  • products, collections, subscriptions, bundles, sale items, or promotions excluded by Metrin Canada; 

  • orders placed in violation of these Terms. 

Metrin Canada’s affiliate platform records are used to support referral and commission tracking, but all commissions remain subject to Metrin Canada review and approval. 

 
 

8. Cookie Period and Tracking 

The standard cookie period is 120 days, unless otherwise changed by Metrin Canada or configured differently in the affiliate platform. 

Referral tracking may occur through affiliate links, approved coupon codes, cookies, customer connections, or other tracking methods supported by Metrin Canada’s affiliate platform. 

Tracking is not guaranteed. Tracking may be affected by browser settings, device changes, privacy settings, cookie blocking, customer behaviour, platform limitations, technical issues, or other factors outside Metrin Canada’s control. 

If multiple tracking methods or multiple affiliates are associated with an order, attribution will be determined by Metrin Canada’s affiliate platform rules and Metrin Canada’s review decision. 

Metrin Canada’s determination of referral attribution is final. 

 
 

9. Coupon Codes and Promotions 

Affiliates may promote only coupon codes, offers, discounts, or promotions that are assigned or expressly approved by Metrin Canada. 

Affiliates may not: 

  • create unauthorized coupons or promotions; 

  • post or distribute unapproved coupon codes; 

  • imply that a discount exists when it does not; 

  • use expired, private, customer-specific, wholesale, distributor, loyalty, rewards, or internal codes; 

  • scrape or republish Metrin Canada coupon codes from other sources; 

  • submit codes to coupon, deal, cashback, loyalty, browser extension, or similar sites without written approval; 

  • misrepresent the amount, availability, duration, or terms of a promotion. 

Metrin Canada may reverse commissions associated with unauthorized coupon use or promotion misuse. 

 
 

10. Self-Referrals and Related-Party Purchases 

Affiliates may not use their own affiliate link or coupon code to earn commission on their own purchases. 

Self-referrals are not eligible for commission. 

Metrin Canada may also deny or reverse commissions on purchases made by the affiliate, the affiliate’s business, household members, employees, agents, controlled accounts, related entities, or others acting primarily to generate commission rather than as genuine retail customers. 

 
 

11. Affiliate, Wholesale, Retail Partner, and Distributor Separation 

The Metrin Canada Affiliate Program is separate from Metrin’s wholesale, Authorized Retail Partner, stockist, distributor, legacy distributor, and other commercial account programs. 

Affiliate commission applies only to eligible Metrin Canada-direct retail orders that meet the program requirements. 

Affiliate commission does not apply to: 

  • wholesale purchases; 

  • Authorized Retail Partner purchases; 

  • stockist purchases; 

  • distributor purchases; 

  • legacy distributor or legacy-role purchases; 

  • the affiliate’s own purchases; 

  • purchases made through discounted commercial accounts; 

  • any transaction where the partner already receives wholesale, distributor, retail partner, or other non-retail economics. 

A single transaction may follow only one compensation path. Wholesale margin, distributor pricing, legacy-role discounts, retail partner pricing, Metrin Rewards, and affiliate commission may not be combined on the same transaction unless expressly approved by Metrin Canada in writing. 

Legacy distributors or commercial partners who are also approved affiliates may earn affiliate commission only on eligible Metrin Canada-direct retail referral orders, subject to these Terms and any separate written agreement. 

 
 

12. Metrin Rewards and Affiliate Orders 

Metrin Rewards is intended for eligible retail customers. 

Wholesale, reseller, distributor, Authorized Retail Partner, stockist, legacy-role, and other non-retail purchasing accounts are not eligible to earn or redeem Metrin Rewards on wholesale, distributor, or commercial account purchases. 

Affiliate commission and Metrin Rewards may be restricted, excluded, or adjusted where required to prevent duplicate benefits, improper stacking, abuse, or margin leakage. 

 
 

13. Approved Marketing and Product Claims 

Affiliates must promote Metrin Canada honestly, accurately, and in a manner consistent with approved Metrin Canada product information. 

Affiliates may not make unsupported, misleading, exaggerated, medical, disease-related, drug-like, or guaranteed-result claims about Metrin Canada products. 

Affiliates may not claim that Metrin Canada products diagnose, treat, cure, prevent, or mitigate any disease or medical condition. 

Affiliates may not guarantee skincare results, timelines, outcomes, or suitability for every customer. 

Affiliates may share their honest personal experience, provided that the experience is truthful, not misleading, and clearly presented as personal experience rather than a guaranteed result. 

Metrin Canada may require affiliates to edit, remove, or stop using any content that Metrin Canada believes is inaccurate, misleading, non-compliant, outdated, harmful to the Metrin Canada brand, or otherwise inconsistent with these Terms. 

 
 

14. Disclosure Requirements 

Affiliates must clearly disclose their material relationship with Metrin Canada whenever they promote Metrin Canada, share an affiliate link or code, endorse Metrin Canada, review Metrin Canada, or otherwise create content that may generate commission. 

Disclosures must be easy to notice and understand. They must appear close to the affiliate link, code, recommendation, endorsement, or promotional claim. 

Examples of acceptable disclosure language may include: 

“I may earn a commission if you purchase through my link or code.” 

“As a Metrin Canada affiliate, I may earn from qualifying purchases.” 

Affiliates are responsible for complying with all applicable Canadian advertising, endorsement, influencer, privacy, electronic messaging, platform, and disclosure requirements, including any applicable Competition Bureau, Ad Standards, and platform guidance. 

 
 

15. Email, Text, Direct Messaging, and Anti-Spam Compliance 

Affiliates may not send unsolicited commercial email, text messages, direct messages, or other promotional communications. 

Affiliates may use email, SMS, direct messaging, or similar channels only if they have all required consent, include required sender identification and opt-out mechanisms, and comply with applicable laws and platform rules. 

Affiliates are responsible for complying with Canada’s anti-spam requirements and any other applicable electronic messaging, privacy, and marketing laws. 

Affiliates may not use spam, bots, scraping, purchased lists, automated mass messaging, misleading subject lines, fake identities, or deceptive outreach to promote Metrin Canada. 

Metrin Canada may immediately terminate affiliates who engage in spam or improper messaging. 

 
 

16. Paid Advertising and Search Restrictions 

Affiliates may not run paid advertisements using Metrin Canada’s name, Metrin’s name, trademarks, product names, misspellings, domain names, or confusingly similar terms without prior written approval from Metrin Canada. 

Affiliates may not bid on Metrin-branded keywords, use Metrin trademarks in paid search ads, direct-link paid ads to Metrin Canada websites, impersonate Metrin Canada, or create ads that appear to be official Metrin Canada advertising without written approval. 

Affiliates may not use paid advertising in a way that competes with, misleads, inflates costs for, or interferes with Metrin Canada’s own marketing. 

 
 

17. Websites, Social Media, and Content Standards 

Affiliates are responsible for all content they create or publish in connection with Metrin Canada. 

Affiliate websites, social accounts, posts, videos, emails, landing pages, ads, and other promotional materials may not contain or promote: 

  • false or misleading claims; 

  • unlawful, offensive, abusive, harassing, hateful, discriminatory, or obscene content; 

  • infringement of intellectual property rights; 

  • deceptive endorsements; 

  • unauthorized medical or skincare claims; 

  • unauthorized coupon, discount, or resale activity; 

  • malware, spyware, forced clicks, cookie stuffing, or fraudulent tracking; 

  • content that could harm Metrin Canada’s reputation. 

Metrin Canada may require removal of any content that violates these Terms or Metrin Canada’s brand standards. 

 
 

18. Intellectual Property 

Metrin Canada grants approved affiliates a limited, revocable, non-exclusive, non-transferable permission to use approved Metrin Canada names, trademarks, logos, images, product information, and marketing materials solely for participation in the Metrin Canada Affiliate Program and only in accordance with these Terms. 

Affiliates may not modify Metrin Canada trademarks, logos, packaging images, product images, or brand assets except as expressly permitted by Metrin Canada. 

Affiliates may not register, purchase, or use domain names, social media handles, ad accounts, business names, trademarks, or search terms that contain or imitate Metrin Canada names, Metrin names, trademarks, or confusingly similar variations. 

All Metrin Canada and Metrin intellectual property remains the property of Metrin Canada, Metrin, or their licensors. 

 
 

19. Prohibited Conduct 

Affiliates may not: 

  • engage in fraud, deception, or misleading promotion; 

  • generate artificial clicks, leads, referrals, or orders; 

  • use cookie stuffing, forced clicks, hidden links, or unauthorized tracking methods; 

  • use bots, fake accounts, or automated traffic; 

  • make self-referrals; 

  • misrepresent themselves as Metrin Canada employees, agents, distributors, or official representatives; 

  • provide unauthorized customer service on behalf of Metrin Canada; 

  • make unsupported product, income, or earnings claims; 

  • promote unauthorized discounts or coupons; 

  • resell Metrin Canada products unless separately approved as an Authorized Retail Partner, stockist, distributor, or other approved reseller; 

  • violate applicable laws, regulations, or platform rules; 

  • act in a manner that Metrin Canada determines may harm the Metrin Canada brand or customer trust. 

 
 

20. Order Review, Commission Approval, and Reversals 

Affiliate referrals and commissions may be recorded as pending, approved, denied, adjusted, reversed, or cancelled. 

Metrin Canada may deny, adjust, or reverse commissions for any reason permitted under these Terms, including where an order is: 

  • cancelled; 

  • refunded; 

  • partially refunded; 

  • returned; 

  • charged back; 

  • fraudulent; 

  • self-referred; 

  • duplicate; 

  • ineligible; 

  • associated with unauthorized coupon use; 

  • associated with a wholesale, distributor, legacy-role, or commercial account; 

  • connected to a violation of these Terms. 

Metrin Canada’s determination regarding referral eligibility, commission eligibility, attribution, approval, denial, adjustment, and reversal is final. 

 
 

21. Payouts 

Approved commissions may be eligible for payout after the applicable review period, refund period, payout threshold, and administrative requirements have been satisfied. 

Metrin Canada may set or change payout methods, payout schedules, minimum payout thresholds, payout currencies, tax documentation requirements, and payment processing rules. 

Affiliates are responsible for providing accurate payout and tax information. Metrin Canada is not responsible for failed, delayed, or misdirected payments caused by inaccurate information provided by the affiliate. 

Metrin Canada may withhold payment where required by law, where information is incomplete, where fraud or violation is suspected, or where commissions remain subject to review. 

 
 

22. Taxes 

Affiliates are independent participants and are responsible for their own taxes, filings, reporting, and compliance obligations arising from affiliate commissions or other compensation. 

Metrin Canada may request tax documentation before issuing payment and may report payments as required by applicable law. 

 
 

23. Independent Contractor Relationship 

Participation in the Metrin Canada Affiliate Program does not create an employment, agency, franchise, joint venture, partnership, distributor, reseller, or representative relationship between the affiliate and Metrin Canada. 

Affiliates have no authority to bind Metrin Canada, make commitments on behalf of Metrin Canada, provide warranties, approve returns, handle customer disputes, or represent themselves as Metrin Canada employees or official representatives. 

 
 

24. Customer Relationship 

Customers who purchase directly from Metrin Canada are Metrin Canada customers. 

Metrin Canada is responsible for operating its website, processing direct orders, and managing direct customer service for Metrin Canada-direct purchases. 

Affiliates may not interfere with Metrin Canada’s customer relationships, misuse customer information, or represent that customers referred to Metrin Canada belong to the affiliate. 

 
 

25. Program Changes 

Metrin Canada may modify, suspend, or discontinue the Metrin Canada Affiliate Program, these Terms, commission rates, eligible products, excluded products, payout rules, cookie periods, platform settings, or any other program feature at any time. 

Changes may apply to future orders, future commissions, or continued participation in the program. 

Continued participation after changes are posted or communicated constitutes acceptance of the updated Terms. 

 
 

26. Suspension and Termination 

Metrin Canada may suspend or terminate an affiliate account at any time, with or without notice, if Metrin Canada determines that the affiliate has violated these Terms, engaged in misconduct, harmed the Metrin Canada brand, created legal or compliance risk, or is otherwise unsuitable for continued participation. 

Upon termination, the affiliate must stop using Metrin Canada affiliate links, codes, trademarks, content, images, and program materials. 

Metrin Canada may deny or reverse unpaid commissions associated with violations, fraud, improper conduct, or ineligible activity. 

 
 

27. Limitation of Liability 

To the maximum extent permitted by law, Metrin Canada is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from or related to the Metrin Canada Affiliate Program, affiliate platform errors, tracking issues, commission disputes, program changes, or termination. 

Metrin Canada does not guarantee that the affiliate platform, tracking, links, codes, website, or program will be uninterrupted, error-free, or free from technical issues. 

 
 

28. Indemnification 

Affiliates agree to indemnify, defend, and hold harmless Metrin Canada and its owners, directors, officers, employees, contractors, representatives, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses arising from or related to: 

  • the affiliate’s promotional activities; 

  • content created or published by the affiliate; 

  • violation of these Terms; 

  • violation of applicable laws or platform rules; 

  • unauthorized claims, disclosures, emails, messages, ads, or promotions; 

  • misuse of Metrin Canada intellectual property; 

  • fraud, negligence, or misconduct by the affiliate. 

 
 

29. Governing Terms 

These Terms, together with any written program rules, application terms, commission settings, and affiliate platform terms referenced by Metrin Canada, govern participation in the Metrin Canada Affiliate Program. 

In the event of a conflict between public promotional copy and these Terms, these Terms control. 

 
 

30. Contact 

Questions about the Metrin Canada Affiliate Program may be submitted through the affiliate program contact method, affiliate dashboard, or Metrin Canada’s Contact Us page. 

Please do not use the affiliate program for general customer service, product returns, or order support unless instructed by Metrin Canada.